Educational research firm streamlines operations with a Fractional CTO
A small, dynamic firm based in Colorado, specializing in educational market research, faced tech overwhelm while managing its IT infrastructure, hampering their operational efficiency and growth.
By hiring Cyberlobe’s fractional CTO, they addressed these challenges to get over the competition.
The challenge
Their struggle was real to the core:
Overwhelmed by Systems: The firm used multiple, unintegrated systems like email, project management tools, and spreadsheets, leading to inefficiencies and confusion.
Lack of Integration: The absence of integrated systems resulted in redundant work and data silos, making it difficult to get a clear picture of projects and client needs.
Manual Processes: Heavy reliance on spreadsheets for data tracking and analysis was time-consuming and prone to errors.
Scalability Issues: They were concerned about the firm’s ability to scale operations smoothly without a robust IT infrastructure.
Resource Constraints: Limited budget and technical expertise made investing in a full-time, experienced CTO challenging.
That’s when they chose to engage us as their on-demand, part-time CTO, addressing the technology challenges that were impeding their growth.
Our solutions
Cyberlobe’s on-demand CTO got right on the board to provide the solutions below:
System Integration: He integrated the firm’s email, project management, CRM, and data analysis tools into a cohesive system. This streamlined operations and reduced inefficiencies.
Automation: By automating manual processes, he saved the firm valuable time and minimized errors, allowing the team to focus on core research activities.
Centralized Data Management: A centralized data management system was implemented, ensuring accurate and accessible data for better decision-making.
Scalable IT Solutions: The tool were chosen that could grow with the business, supporting future expansion and increased client demands.
Training and Support: He also helped the firm train their staff and bring them up to the new workflows with ease just like an in-house member along with ongoing on-demand support whenever needed.
The results
The integration of systems and automation of processes resulted in a 40% reduction in operational inefficiencies and a 30% decrease in errors. The team became more aligned and fully utilized the new systems.
Strategic IT guidance and scalable solutions supported a 20% growth in the firm’s client base within six months, all achieved at a fraction of the cost of a full-time CTO.
40%
reduction in
Operational inefficiencies
20%
growth in client base
30%
decreased errors
20%
increase in
lead conversion rate
Take it from their team, though
“My team has partnered with Jai and Cyberlobe for the last few years. He’s been instrumental in helping us implement new technologies into our business to make us more efficient, making sure the systems we implement ‘talk’ to each other, and ensuring our team knows how to use it for the best results. From Monday.com to TMetric time system to our CRM and marketing automation systems, we would be lost without his recommendations and we appreciate what he does every day for our team. Highly recommend.“
Gina
Founder, CEO, Bodeker Group